The process

What happens when defective cable is found?

When ACI identifies faulty cable, we take the following steps:

Step 1

ACI contacts the cable supplier to invite them to be part of more extensive testing and to assess the scale of the problem.

Step 2

ACI advises the relevant Electrical Safety Office (ESO) of the test findings.

Step 3

The ESO determines next steps. Depending on the nature of the defect, the product may be recalled, or additional protection measures may be introduced at the discretion of the ESO.